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Customer Testimonials


Customer Testimonials Making you Smile. You make us who we are. We take pleasure in providing the best service to anyone that calls, even if they don't make a purchase. We want you to get the finest experience you can at the best value and we know that we can deliver that to you. Just check out some of our happy customer's testimonials below.

Cynthia B in San Luis Obispo, CA
Everything about this purchase and delivery was perfect. When some confusion about charges arose (from one of the shipping agents who called ahead to make sure everything was as i expected) I called Furniture Crate directly and every detail was taken care of professionally and quickly. The final delivery went beautifully and two huge chairs were carefully brought around the house, through the garden, downstairs unpacked and moved into the house exactly as needed. Packaging was taken away. Perfect experience. Thank you to every one involved.

And the chairs are fantastic. They'll serve our family comfortably for decades. It's my third order from a furniture crate affiliate. I won't hesitate to buy from these good people again!

Linda P in Guffey, CO
We're very pleased with the bar stools we purchased and would recommend furniturecrate to anyone. Bar stools went together easily, with no missing parts, scratches or uneven legs. We love the look of our bar stools and how comfortable they are.

Danielle P in Leland, NC
Purchase was very easy and the price was great. Customer service was Excellent, when I had a couple questions and they resolved a small issue very quickly and fairly.

Steven C in Laveen, AZ
Furniture Crate was easy to work with and furniture delivered on time and in one piece. Excellent experience.

Ruth D in El Segundo, CA
Purchasing online was simple, delivery was as promised and I am extremely happy with what I purchased. The product is of high quality and I was ecstatic that I did not have to assemble anything other than having to put the legs on. I found slightly cheaper products but I would have had to assemble it myself. I think the little extra I paid for this table was well worth it! I would not hesitate to purchase from the Ashley furniture company again and would definitely recommend purchasing from your site anytime!

Anonymous
Overall, the quality of merchandise exceeded my expectations. Although I never purchased furniture online beforehand, I was expecting something to go wrong from the start. The delivery and setup was superb, and nothing ever did go wrong. Good job.

Stephen P in Reisterstown, MD
Great item [Bernhardt Park West Round Storage Cocktail Table]. Great service. Intelligent helpful agent on the phone. Delivery was fast. Would buy again from this merchant in a second!!!!

Christine Ruggiero in Apache Junction, AZ
Prior to this order, I had never purchased furniture online. I'd certainly order from furniturecrate again. The coffee table I ordered is beautiful and I was able to shop around online and get the best price. They e-mailed me when the order shipped. The whole experience was much better than driving to several stores and dealing with sales people. I'd recommend shopping at furniturecrate.

Anita H in Emmitsburg, MD
furniturecrate had exactly what I wanted and it arrived in perfect condition in one week. I found the entire purchase to be easy and I saved on the price also.

James D in Hermitage, TN
Item showed up on time and exactly as promised. Great price and great service!

Rodrigo T. in Fontana, CA
I have to say great product [Berkline Reno Theater Seating 12003] and quick service. I am very happy! Thank you.

Doug S. in Niceville, FL
I appreciated the prompt courteous service when my purchase arrived with shipping damage. I would certainly buy from Furniturecrate.com again after my very positive experience.

Annalise E. in Mineola, NY
The cart I bought from furniturecrate.com was absolute perfection. I love it! It was cheaper than on any other site including overstock. It did not take very long to put together and everything is labeled. It is good wood and the drawer is very spacious. Definitely get the [Nexera Basic Microwave Drawer Cart] I highly recommend it!

Paul V. in Columbus, OH
Placed order with basic shipping. Shipper called and scheduled delivery. They delivered on time and were very helpful. Tables were in perfect condition. Would definitely order from them again.

Renee J. in Pataluma, CA
Thank you, Thank you, Thank you, I am extremely happy over my new, absolutely beautiful, " Pulaski Curio". What an excellent price and ease of delivery to my home and set-up. GREAT! I will purchase more from furniturecrate.com when we renovate our home this spring.

Mignonne K. in Eastsound, WA
I love my chair. It is pretty to look at and wonderful as a nest chair. And considering the cost of shipping from most sites this one was a real bargain.

Gina H. in Plainfield, IL
I had a slight problem ordering online with the advertised clearance discount. I called the next business day and Customer Service was great - they took care of the problem and my order went through without further delay. The furniture is exactly what I was looking for at a great price.

Barbara P. in Upland, CA
The only issue was getting the item up my one flight of stairs. It took a week and three tries (and finally having four delivery people) to get it in to our upstairs apartment. The stairs are narrow and his was a very heavy item. I can not speak highly enough of the accommodations that were given to my husband and I on the purchase of our commuter armoire. We love the purchase and would highly recommend Hooker furniture to our friends and neighbors.

The delivery people and office people were so very helpful and accommodating and had an extremely good attitude and professional manner. They never gave up and considered all possibilities and ideas to get the item delivered to our apartment and they finally did. They went above and beyond in providing the most outstanding customer service that I have experienced in a long time. They cared about their jobs and the company or companies that employed them. Impressive and heartwarming to say the least. I will return to Furniture Crate to purchase other items because of their service.

Thank you for giving me the opportunity express my high compliments and kudos to the 8 different men who tried to deliver my order and the 4 men who finally did get the order into our apartment. and several office personnel at the 562 area code.

Jackie J. in Lenexa, KS
It was so easy ordering my dining set and the price was fantastic and free delivery was great! I am so pleased with my dining set, it is so elegant! This was the first time ever I had ordered furniture on line. I was skeptical because you never know if what you get is going to be cheaply made.

I talked with three different customer service people and they were very nice, but each one of them had a different store of when my furniture would be picked up from the warehouse. It never mentioned on the web site that my order had been picked up and shipped. It had been sitting in a warehouse in my area for two or three days.The delivery company had never called me. I had to contact them and insist on delivery that afternoon. the delivery man was very nice

Now that I have this beautiful dining room set, I am very happy, despite the above. I will always order my furniture from furniture crate.

Pamela C. in Rockford, IL
I have nothing but great things to say about FurnitureCrate.com! I placed my order online on a Friday afternoon. I got my confirmation on Monday and my new furniture was delivered to my home by Thursday morning - almost an HOUR early! I didn't know any company had such great service these days! I would highly recommend FurnitureCrate.com to anyone looking for a great deal on beautiful furniture!

Bonnie S. in Fresno, CA
I had to call for a special request and I wad served immediately by a super courteous and helpful salesperson. Rather than keeping me on hold , she called me back with all of the relevant answers. Price was good , speed of client was excellent. I wish they had living room furniture in rattan-I would definitely buy from them again. Excellent shopping experience!

Pat I. in Columbus, IN
Very satisfied with my product. It was exactly what I wanted. The quality was awesome. Makes a nice addition to our home.


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